SmartPharma360
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ERP · Omnichannel contact centre

Pharmaceutical distribution, fully in view.

Stock, orders, credit, payments, delivery and customer service — on one set of records.

Batch-level inventory

FEFO allocation, quarantine and recall tracing.

Credit & M-Pesa

One customer balance, credit gates and reconciliation.

Dispatch & delivery

Driver routes with proof of delivery.

WhatsApp ordering

Customers order and track in a clear conversation.

Contact centre

Agent desktop and supervisor tools on FreePBX.

Role-based access

Each user sees only their permitted portal and records.

Portals